9237 N 56th St, Temple Terrace, FL 33617, USA
Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I have emailed the manager Joshua and never responded to any of my email or calls about the furniture how I received them. Not only I waited a whole day because they keep for getting something and I end up not going to work that day.

I lost a whole day and get broken furniture and the excuses that that’s how it was already but that’s not relevant it should be inspected before given to customers. Second issue is I had them set up automatic payment taken out because with my job I am never home and I can be sent where ever my job sends me. He calls me telling me I’m late and told him that it should be automatic taken out and my mom and I repeatedly made sure it is automatic taken out of my account. Then he tells me oh yea I am the manager Joshua and I got your email, a month later like really.

Third issue is my bank account has detected might be a possible fraud because buddy furniture charge my account 7 times and I sent him the snap shot to show they’re taking it out but they over did it cause my bank to close the card and give me a temporary one to give it to them and yet again they did it again now both card is close. I ha e to pay my bank too over night me another bank card so the issue can be handle. It getting a rude email from him just made me loose it and just had enough and no more being nice so I sent him a very lovely rude message from a very good patient customer that just had it enough with this furniture place. I am having Navy legal to take a look at this company and go from that point because they shouldn’t treat client like that specially if the error is from their part.

Management needs a proper training and customer service training also the staff as well.

FYI I am new to the area and only choose them because they said they can deliver the next day and have them a huge down payment to show them this can be paid right away and I though maybe I can be treated more better but nope that’s not the case so don’t rent and fellow military don’t and I advice don’t go with them. They’re fraud and very rude and they will not help you out if you have a issue but if something went wrong with the payment they will blow up your phone even if you’re at work dealing with important people

Product or Service Mentioned: Buddys Home Furnishings Customer Care.

Reason of review: Poor customer service.

I liked: Furniture its nice just dont damage the product.

I didn't like: Doesnt make a effort to assist customers service.

Company wrote 0 public responses to the review from Oct 23, 2017.
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