Not resolved

Im very upset with how they have treated me they sre very extremely rude and they withdrew a bunch of money from my account without telling me i was out of work due ti my 4 year old having throat surgery and was in the hospital for 2 weeks and then my grandmother passed away that rasied me and when i told them about it they had no sympathy what so ever they continued to take money out of my accout and when i called them the manager didnt care i lost my power due to them withdrawing so much money and put me in negative and im a single mom with three kids and i have lost my power because of this i spoke to someone in home office they said they was gonna give me a refund for it and that somone higher up would call me to refund it and process it and no one will call me backnow im highly upset 8648041201

Product or Service Mentioned: Buddys Home Furnishings Customer Care.

Reason of review: Poor customer service.

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