Beaumont, Texas
Not resolved
1.7
Details
0 comments

The employee named Robert that works at the Buddy's store in Clute, TX has called me and told me that I'm responsible for the twin size bed and recliner because they had bedbugs. My husband told the driver from Buddy's that the only thing wrong with the bed was that the mattress cover was dirty from mold since it was outside on top of the washer and dryer.

The recliner only had one bedbug that my husband killed. I don't appreciate it when the employee won't let the ex customer speak. I will not rent from the Buddy's store in Clute, TX since the store has gone down hill since the manger who was working there went to a different place. I don't believe that the store will ever be the same again.

My husband and I have gone to a different furniture store and the employees there are customer friendly and will work with the customers when they come in to rent furniture. Thank you.

Product or Service Mentioned: Buddys Home Furnishings Customer Care.

Reason of review: Poor customer service.

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