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Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I have been a good and loyal customer of Buddy's for more than 4 years now. I've purchased a computer, a TV and now an air conditioner. I have two payments left on my air conditioner and we just got hit hard by Hurricane Irma. It took every spare cent to move my wife and I to a safe shelter for the storm. They called this morning and the manager of the Melbourne, Florida store (I'm 15 days late) told me he intends to take the air conditioner. These are people who have no heart or compassion. My wife is on oxygen because she has COPD and angina and taking that air conditioner would literally kill her. I have spinal stenosis and was just diagnosed with onset Alzheimer's Disease. What would you think of a company that has received more than $5,000 in payments over purchased merchandise and wanted to kill one of them over $100? If you use Buddy's then you're a @!^%() idiot!
Most helpful review
1.0
Details
Buddy's employees broke door frame from beating on door - Buddys Home Furnishings review
Buddy's employees broke door frame from beating on door - Buddys Home Furnishings review
Buddy's employees broke door frame from beating on door - Buddys Home Furnishings review
Buddy's employees broke door frame from beating on door - Buddys Home Furnishings review
Buddy's employees broke door frame from beating on door - Buddys Home Furnishings review
Two of buddy's employees came out to pick up merchandise but an adult wasn't home. So they proceeded to beat on door. They was hitting it so hard that the frame from the door and screen door broke. It happened on 01/29/19. I called the local store he stated he would...
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Review
#1459240 Review #1459240 is a subjective opinion of poster.
Service
Buddys Home Furnishings Pick Up Service
Reason of review
Bad quality

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Verified Reviewer

Unfix Merchandise | Buddys Home Furnishings review from Newnan, Georgia

1.0
Details
Unfix Merchandise - Buddys Home Furnishings review
Unfix Merchandise - Buddys Home Furnishings review
Unfix Merchandise - Buddys Home Furnishings review
Unfix Merchandise - Buddys Home Furnishings review
Unfix Merchandise - Buddys Home Furnishings review
Unfix Merchandise - Buddys Home Furnishings review
Unfix Merchandise - Buddys Home Furnishings review
When I first got my bed it wasnt delivered on time next wasnt put together properly and fell on nextly came and redid it and it broke I have been sleeping on the floor for 3 week and the want me to play a down payment and monthly bill for a broke bed
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Review
#1765903 Review #1765903 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Fixed my bed and a free month
1.6
Details
COMPLAINT STORE ADDRESS 5230 HWY 6 HOUSTON, TX 77084 GOOD AFTERNOON: I AM A RETIRED INDIVIDUAL THAT WERE TREATED VERY POORLY BY THE STORE MANAGER AT THE STORE ABOVE. I HAD SEVERAL RENTAL AGREEMENTS WITH THIS COMPANY AND PAID THEM OFF WITHIN 90 - 120 DAYS. UNFORTUNATELY...
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Review
#1765481 Review #1765481 is a subjective opinion of poster.
Pros
  • Company when it was homesmart
  • Rental
  • Fair
Cons
  • Made me cry
  • Management
Reason of review
Poor customer service
Preferred solution
APOLOGY
Tags
  • Horrible customer experience
  • DECEITFUL BILLING PRACTICES

Good company until final payment | Buddys Home Furnishings review from North Charleston, South Carolina

4.4
Details
Payment has been resolved and I'm very happy. Will rent from again because I've never issues until today.
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Review
#1757196 Review #1757196 is a subjective opinion of poster.
Service
Buddys Home Furnishings Furniture Rental
Pros
  • Fair
Reason of review
Payment issues resolved

Money took off my card without my consent | Buddys Home Furnishings review from North Charleston, South Carolina

Want to pay out rental early. Card charged two days before payment is due.
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Review
#1757134 Review #1757134 is a subjective opinion of poster.
Service
Buddys Home Furnishings Appliance Leasing
Cons
  • Take money off of other people bank account without permission
Reason of review
Problems with payment
Loss
$119
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damage | Buddys Home Furnishings review from Central Jefferson, Kentucky

Damage - Buddys Home Furnishings review
Found mold and damage on mattress
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Review
#1756357 Review #1756357 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2000
Preferred solution
Price reduction

Unhappy and have over paid immensely | Buddys Home Furnishings review from Orlando, Florida

1.2
Details
Need to speak to a supervisor as soon as possible.Thank you .
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Review
#1754349 Review #1754349 is a subjective opinion of poster.
Service
Buddys Home Furnishings Furniture Rental
Cons
  • Hardline approach to collection against senior citizens
Reason of review
Being harassed to point I lost my employeement
Preferred solution
Let the company propose a solution
Tags
  • Terrible Service

Dont go to buddy's in Greenville nc | Buddys Home Furnishings review

The manager Joseph Wiggins is very disrespectful is calling the Better Business bureau
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Review
#1753186 Review #1753186 is a subjective opinion of poster.
Service
Buddys Home Furnishings Manager
Reason of review
Poor customer service
Loss
$170
Preferred solution
Let the company propose a solution
Tags
  • management
1.0
Details
I live in Gadsden Alabama , and I rented a 65 tv I had it 2 days and the wall mount broke and it fell to the ground and busted. I called buddys and told them they came out and told me that there was nothing they can do and that I still have to pay, which is fine its...
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Review
#1751482 Review #1751482 is a subjective opinion of poster.
Service
Buddys Home Furnishings Manager
Cons
  • Customer service
  • Employees dont know how deal with customers
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • management
  • Terrible Service

Dont. | Buddys Home Furnishings review

I got a tv for my girlfriends birthday on Dec 14... told them I get paid BIWEEKLY ON TUESDAYS.... they came to my house on Dec 26 to take the tv out of my HOUSE!!! I haven't even been late or had the tv for 60 days... the 24th was my first payment EVER!! DONT USE THEM!!!
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#1743755 Review #1743755 is a subjective opinion of poster.

Contact Buddys Home Furnishings Customer Service

Website:
Mailing Address:
4705 S Apopka Vineland Road
Orlando, Florida 32819
United States
Phone:
(866) 779-5058
All Buddys Home Furnishings Contacts

Buddys Home Furnishings Products and Services Reviews

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Latest Question

Buddys Home Furnishings Questions

Money took off my card without my consent | Buddys Home Furnishings review

My money should be refunded because I did not authorize transaction
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Review
#1738156 Review #1738156 is a subjective opinion of poster.