Pasadena, Texas
Not resolved

I made a 1 time payment over the phone with a guy named Xavier using my temporary credit card last week and I made payment arrangements with him also. Today, I check my account and $118 was taken out.

I never gave him or anyone permission to use that card info to make future payments. I called and spoke to Candice regarding my problem and she asked for the credit card info to put the money back but I didn't give it to her because I didn't have it on me and she should know what the last 4 #'s of the card since she knows the $$ was taken out. And I talked to a manager named Carl and I told him the same thing about them stealing from my account and he denies it and didn't try in any way to resolve the issue. Besides that payment I made last week, I had made another payment before that with cash @ the store.

Therefore, they had no reason to take $118.

I'm going to dispute the theft with my bank. As a customer, I hope you take this matter seriously.

Reason of review: Problems with payment.

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I had the exact same problem more than once! I will never do business with them again!


They are doing this to people over and over and somehow getting away with it, these are crooks.


This Done Happend To Me Several Times


Do Anybody Know The Home Office Number

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