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Buddys Home Furnishings - Customer Care Review

1.0
Details
I want to make a complaint on one of your workers in Elizabethtown Kentucky i do not know her name but it is the only women working there. Shes very unprofessional at her job leaves rude and ignorant messages on my phone and when i called i told her i did not want to speak with her i wanted to speak with some one else and she did not allow me to speak to any one else so if they want me to talk to them and pay for my stuff they need some one else to call me.
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Review
#999772 Review #999772 is a subjective opinion of poster.
Service
Buddys Home Furnishings Customer Care
Reason of review
Poor customer service

Short Review on January 27, 2017

1.0
Details
Can my husband be held liable for doing his job at buddy's home furnishings? A law suite with buddys and my husbands name was brought up agnist buddy's will my husband have to pay the law suite if buddys looses?
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Review
#998724 Review #998724 is a subjective opinion of poster.
1.9
Details
Cindy at the Jacksonville, Fl location Beach Blvd. Has the worst attitude. She talks to the customers horrible. She nedds to be fired!!!!!!!!! Filed a complaint with the cooperate office.
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2 comments
Anonymous
#1410371

they sold me a bedroom mattress set and it had bed bugs and they refused to continue to treat to get them out of my place of residence and I am a diabetic and with other life threating illnesses. the manager of the store refuses to call the people out to treat this problem and I can be evicted from my residence for this problem

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Review
#998277 Review #998277 is a subjective opinion of poster.
Service
Buddys Home Furnishings Customer Care
Reason of review
Poor customer service
I have never been so angry in my life i have literally been waiting on my furniture from Buddys for a month or longer. In the beginning i felt that they were considerate under the circumstances given. I was one of the people that flooded in the baker area. I previously...
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1 comment
Anonymous
#1275712

You have one month to get your money back take a look at your agreement. Fight for it good luck

Review
#995112 Review #995112 is a subjective opinion of poster.
Reason of review
Order processing issue
1.2
Details
I attempted to rent some furniture from Buddy's In Rockford Illinois. I went there with my husband on a Tuesday Evening, found out what they needed, filled out their app and went back the next day (Wednesday) and turned in my husbands check stubs as they required and...
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1 comment
Anonymous
#1277078

Well I was going to rent a washer and dryer but reading the reviews I'm scared no thanks don't need the headache

Review
#994985 Review #994985 is a subjective opinion of poster.
Service
Buddys Home Furnishings Customer Care
Cons
  • Refused to answer questions
  • Extra money they took out
  • Management or customer service
Reason of review
Order processing issue
Preferred solution
Close this store down!!!!
Tags
  • Horrible customer experience

Buddys Home Furnishings - Customer Care Review

1.1
Details
This company is a flat out rip off i will not recommend to anyone i know. They take out extra money overdraw your pay card. Take out two payments in one week when i was only paying weekly. Then they show up at my house and say im behind 60.00 dollars when just last week they got a total of 63.12 and my payments weekly are only 45.00 and i never authorized or signed anything for them to take it out weekly of my account. I paid with my card a few times in store other times i paid cash. I mean i even told them id bring in 40.00 dollars tomorrow and got told that wasnt good enough, then when i got on the phone with the manager oh we will schedule a pick up didnt want to answer any of my qeustions on the extra money they have been taking out since dec 23 2016. I really hope this manager gets fired. And please if someone does have enough respect to call back i do not want to hear or talk to anyone from the store here in cullman al i want to speak to someone higher up than a manager at that store.
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Review
#994603 Review #994603 is a subjective opinion of poster.
Service
Buddys Home Furnishings Customer Care
Cons
  • Extra money they took out
  • Refused to answer questions
Reason of review
Problems with payment
1.0
Details
Worse company ever. I was late on my furniture because I switched jobs and I get paid semi monthly. Well anyway on Friday 01/13/2016 they came to my door to collect the furniture. The man block my niece from entering the door. I was at work so when I came home the next...
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Review
#991796 Review #991796 is a subjective opinion of poster.
Service
Buddys Home Furnishings Customer Care
Reason of review
Problems with payment

Very dishonest manager | Buddys Home Furnishings review

I leased a French door refrigerator July 2016 in Orangeburg, SC. I put insurance on the refrigerator . In August it was picked up because of a broken park. A single door was my replacement until the French door was repaired. It has been five (5) months an I keep getting idle promises. Also, they have been charging me the price of the French door vs the single door. This has not been resolved as of yet, but I plan to take the matter further. I have never experience such terrible management and dishonesty. I can't get Corporate on the line to complain or discuss the matter. I don't want anyone else to experience what I have.
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Review
#990730 Review #990730 is a subjective opinion of poster.
Reason of review
Damaged or defective

Buddys Home Furnishings - Customer Care Review

1.0
Details
Buddys in LAUREL MS is a freaking joke.. i was due on a friday for $33 come tues morn while i was at work i had a txt come across my phone saying i made a payment in the amount of $72.63 at Buddys. NO I DID NOT. So i called when i got off work. The so called manager told me that it was an employee who charged my card WITHOUT MY PERMISSION BUT they didnt put in their name as to who did it.. ILLEAGAL & FRAUD FOR UNATHOIRIZED USE OF MY CARD. I have been trying almost 2 wks now tryin to resolve this.. hes got an attitude on him bout it.. i cant help they got caught for fraud.. so he tells me he can refund me my money but had to come pick it right then which would have been that fri Jan 6th 2017.. guess what NO ONE SHOWED UP TO GET MY RENTAL.. now they still sending txts saying im due & calling harrasing me.. im fixing to press charges for fruad is theft & unauthorize use of my credit card on them.. STAY FAR AWAY FROM BUDDYS
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Review
#988565 Review #988565 is a subjective opinion of poster.
Service
Buddys Home Furnishings Customer Care
Reason of review
Poor customer service

Buddys Home Furnishings Customer Care Review

This company will harass you for being one day late the text you knowing your at work and 1 minute later they star calling you the don't even give you a chance to return the call when you go to break and then they continuele call trying to get you to purchase more after they call you about being late
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Review
#987092 Review #987092 is a subjective opinion of poster.
Service
Buddys Home Furnishings Customer Care
Reason of review
Poor customer service