Buddys Home Furnishings
Reviews and Complaints
Don’t do it
- Management or customer service
- Belittle me
- Made me cry
Preferred solution: Let the company propose a solution
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Verified Reviewer | Upper, ArkansasDon't ever use a friend's card there they will steal money from your your friends card without permission
They are disrespectful and every time I went in there the store is disgusting and I need to learn better customer service I will not be going through them again worst rental place you could ever go through
My friend went into the store one time and used her card to pay my bill and then after that they stole money off the card and the funny thing is her husband is a cop very easily could they get charges pressed on them because it is illegal what they did it's supposed to be a one-time thing and they automatically saved it into their system when they knew that I paid with cash and took it off of her card word to the wise if you go through Buddy's don't have somebody go in there and pay your bill for you
If I could get negative Stars I would and I have overpriced *** that you can get at Walmart for cheaper
If I could give no stars I would too buddy
- Steal from random people with it an account
Preferred solution: Price reduction
Unhappy and have over paid immensely
- Good customer service until mark started
- Feeling of being ripped off
Preferred solution: Let the company propose a solution
Money took off my card without my consent
- Take money off of other people bank account without permission
Preferred solution: Let the company propose a solution
Run do not rent they will go in your account without permission
Preferred solution: Full refund
Dont go to buddy's in Greenville nc
Preferred solution: Let the company propose a solution
Kilgore to store
Preferred solution: Full refund
Delivery complaint
- Style of furniture
- Lack of urgency in some situations
Preferred solution: King mattress with plastic on it
I need to talk to someone
Preferred solution: Full refund
Dont.
Rip off
I had this company since March. I calculated $1200 of how much i paid since then for a sectional and 3 end tables.
The end tables were just $250 and i added that on separately from sectional. When it was time to play they harass you by calling everyday. When they came to my door i never heard anyone knock but yet they give you notices as if your stealing their items. That last notice was like they can file on you for theft in which i wont trying to take their couch and thats when i was fed up with them it dont matter if you days late they harass you like a unwanted bill collector.
As they came to get the items the delivery guys were cool and i honestly feel bad they work for them. I talked to the boss cause i was just confused how do i pay $1200 for 3 tables that i added on my lease in which in regular stores they only charge $350 to own it. To me that's a huge rip off and i recommend that people go anywhere but here.
I even asked Chris the boss i want a breakdown for those tables and of course Chris refused to give it to give me the breakdown. Do not lease from here even if it kills you!!!
- Delevery guys are nice
- Management or customer service
Preferred solution: Let the company propose a solution
*** POOR CUSTMOR SERVICE
Preferred solution: Let the company propose a solution
Bad business repo on a 2 day late payment
Lost $5,5000
- Poor business conduct
Preferred solution: Let the company propose a solution
Terrible Hammond LA site & regional manager
- Rental
Preferred solution: Let the company propose a solution
Fairytale gone wrong
Everything was good at first until I was almost done making payments. On September 25th my bill for my dining set and washer was due.
Which came to 249. They took the money off my child’s father card without his permission. He’s not on the account and never returned his money back. I went up there this week to get the issue resolved.
Come to find out my mom called and made a 174 payment and nothing was due but my phone bill which is only 60 dollars. So they received more money that they were supposed to receive. They finally gave his money back on yesterday so they called for the remaining paying today which is 135 but asking for 249. I told the manager Eric I’m not paying 249 when that’s not due.
He stated that all my accounts came up for renewal at the same time which was false. My dining room set and washer was due on the 25th and my phone was due on the 7th of October. He repeatedly talked over me to make himself right but said I was rude and disrespectful. When I asked to speak with someone else he said no and told me he doesn’t have to accept my payment and will come get my merchandise because I don’t own it.
Then stated if I don’t give it back a deputy will be calling me. I have called customer service and I’m waiting on someone to contact me .
249 due on September.
Was paid from child’s father card without permission.
174 paid on the on the 7th of October.
249 returned to child’s father on the11th
Tried to call to pay the remaining balance of 135 to catch payment up. Manager refused to accept payment.
249-174=75
75+60=135 not 249
- Delevery guys are nice
- Extra money they took out
- Doesnt make a effort to assist customers service
- Try to over charge you
Preferred solution: For them to not cheat me. I don’t have free money to give away
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Eric is such a liar and so is Colby